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Shipping Information
All parts are shipped freight prepaid unless otherwise specified.  We attempt to ship all orders complete.  However, in the event of back orders, we will ship at our option.  Please advise if you do not accept back orders.

GLASS
Glass items, (Windshields, sliding windows etc.) will have an additional fee applied that is not accounted for in the auto-generated shipping rate. This fee may be an additional $30 to $50 dollars.

Customer Service
Claims, Defects and Damage:  Claims for shortages must be made within 48 hours after receipt of shipment.  Defective items will be replaced without charge.  Our liability is limited to the replacement of defective parts and does not extend to damages or losses due to the use or inability to use, or failure to follow specific instructions in use of any of our products.  The purchaser is responsible for filing claims against the carrier for loss or damage. 
Returns:  We make every effort to handle each order in a fast, efficient manner.  However, if for some reason you are not satisfied, or your order has been handled incorrectly, please call our Customer Service department.  For returns, a written or verbal return authorization must be given within 20 days from date of shipment.  This authorization number must be posted on the outside of packages being returned.  (See Return Goods Authorization Policy)

Back orders
We attempt to ship all orders complete.  However, in the event of back orders, we will ship at our option.  Please advise if you do not accept back orders.